At Fiona Getaways, we aim to deliver your outdoor and travel products efficiently and reliably. Please review our shipping terms below.
1. Shipping Availability
- We currently ship to select locations. Please check at checkout if your area is eligible for delivery.
- We do not offer international shipping at this time.
2. Processing Time
- Orders are processed within 1-3 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
- Standard delivery takes 5-10 business days depending on location.
- Unexpected delays due to weather, logistics, or high demand may occur.
4. Shipping Fees
- Shipping charges (if applicable) will be displayed at checkout.
- Any additional delivery fees (such as remote area charges) will be communicated before dispatch.
5. Cash on Delivery (COD) Orders
- We only accept Cash on Delivery (COD) as a payment method.
- Customers must ensure someone is available to receive and pay for the order.
- If a COD order is refused or undeliverable due to customer reasons, future orders may be restricted.
6. Order Tracking
- Once your order is shipped, we will provide a tracking link (if available) via email or SMS.
7. Undelivered or Lost Packages
- If your package does not arrive within the estimated delivery time, please contact us at [email protected].
- We are not responsible for lost or stolen packages marked as “delivered” by the courier.
8. Contact Us
For any shipping-related questions, reach out to us at:
📧 Email: [email protected]